Terms and Conditions
Effective Date: July 2026
Welcome to Designer Cut Flowers. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing this website or placing an order, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions, as well as our Privacy Policy.
2. Products and Availability
Designer Cut Flowers specializes in the production and sale of premium fresh-cut flowers grown in Guatemala.
Because flowers are natural products, slight variations in color, size, bloom stage, stem length, and appearance may occur. Product availability is subject to seasonal production, harvest conditions, and inventory.
We reserve the right to substitute varieties with products of equal or greater quality when necessary, while maintaining the overall style and value of the order.
3. Pricing and Payments
All prices displayed on our website are subject to change without prior notice.
Orders will only be processed after payment has been successfully authorized and confirmed through our available payment methods.
Designer Cut Flowers reserves the right to cancel or refuse any order in the event of pricing errors, suspected fraud, or product unavailability.
4. Shipping and Delivery
We strive to prepare and ship all orders with the utmost care to preserve the freshness and quality of our flowers.
Delivery dates are estimates and may be affected by weather conditions, customs procedures, transportation delays, or circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information. Designer Cut Flowers is not responsible for delays or losses resulting from incorrect or incomplete delivery details.
5. Returns and Claims
Due to the perishable nature of fresh flowers, returns are generally not accepted.
If your order arrives damaged or does not meet reasonable quality expectations, you must notify us within 24 hours of delivery and provide photographs of the product and packaging. Each claim will be reviewed individually, and, where appropriate, we may offer a replacement, store credit, or refund at our discretion.
6. Intellectual Property
All content on this website, including but not limited to photographs, product descriptions, logos, graphics, designs, and trademarks, is the property of Designer Cut Flowers or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written authorization.
7. Limitation of Liability
Designer Cut Flowers shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.
Our maximum liability shall not exceed the total amount paid for the specific order giving rise to the claim.
8. Website Use
Users agree to use this website only for lawful purposes and not to interfere with its operation, security, or functionality.
Unauthorized use of this website may result in legal action.
9. Changes to These Terms
Designer Cut Flowers reserves the right to modify these Terms and Conditions at any time. Updated versions will be published on this website, and continued use of the site constitutes acceptance of any revisions.
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Guatemala, without regard to its conflict of law provisions.
11. Contact Information
If you have questions regarding these Terms and Conditions, please contact Designer Cut Flowers through the contact information provided on this website.