Privacy Policy
Effective Date: July 2026
At Designer Cut Flowers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://designercutflowers.com or purchase our products.
1. Who We Are
Designer Cut Flowers is a Guatemalan producer and exporter of premium fresh-cut flowers. Our website is available at:
2. Information We Collect
When you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment providers)
- Order history
- IP address
- Browser type and device information
- Website usage and analytics data
We collect this information when you:
- Place an order
- Contact us through our forms
- Subscribe to our newsletter
- Create an account (if available)
- Leave comments or reviews
- Browse our website
3. Comments
If comments are enabled on our website, we collect the information submitted in the comment form, along with the visitor’s IP address and browser information to help detect spam and maintain website security.
Comments may be reviewed through automated spam detection services.
4. Media
If registered users upload images to our website, we recommend removing embedded location information (EXIF GPS), as visitors may be able to download and extract this information.
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Keep you logged into your account
- Maintain your shopping cart
- Improve website performance
- Analyze website traffic
- Enhance security
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Embedded Content
Our website may include embedded content from third-party platforms such as YouTube, Instagram, Facebook, or Google Maps.
These external websites may collect information about you, use cookies, and monitor your interaction according to their own privacy policies.
7. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Improve our products and services
- Send marketing communications (only when permitted)
- Prevent fraud and enhance website security
- Comply with legal obligations
We do not sell your personal information to third parties.
8. Who We Share Your Information With
We may share your information only with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Email marketing platforms
- Analytics providers
- Fraud prevention and security services
These providers receive only the information necessary to perform their services.
9. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Maintain customer records
- Comply with tax, accounting, and legal requirements
- Resolve disputes
- Protect our legitimate business interests
Customer account information remains available until the account is deleted or the customer requests its removal, subject to applicable legal obligations.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Request a copy of your stored information
- Withdraw consent for marketing communications
- Request restrictions on certain data processing activities
To exercise any of these rights, please contact us using the information provided below.
11. Data Security
Designer Cut Flowers implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is completely secure.
12. International Customers
Because Designer Cut Flowers serves customers in multiple countries, your information may be processed and stored in jurisdictions outside your country of residence where required to provide our products and services.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact Designer Cut Flowers through the contact information provided on our website.